Blueprinting IT Solutions To Empower Your Growth
From strategic planning to seamless implementation, we design and guide your Digital Transformation journey.
What We Do
We Assist Companies in the Digital Transformation Process
All you need to know:
Just like an architect helps you construct a building, we, as Digital Transformation Architects, help you digitalize your business: designing a new IT infrastructure, choosing technologies, selecting suppliers, and coordinating the implementation.
Digitalization is the new industrial revolution. It means automating manual processes, reducing errors, and saving time. It’s about real-time data for fast, informed decision-making. Companies that digitalize their processes and automate tasks increase employee efficiency and achieve more with fewer resources.
We provide end-to-end consulting services for Digital Transformation:
- Through comprehensive 360° analysis, we identify challenges, bottlenecks, and inefficient processes. We address them with redesigned business processes supported by IT solutions to enhance efficiency and productivity.
- We assist companies in designing or redesigning their IT infrastructure, choosing the right technologies, selecting the best vendors, and supporting them throughout the implementation process.
The benefits include increased productivity, improved communication, and better decision-making based on accurate data.
Steps in a Consulting Process
Every project is unique because every company is unique. The steps below are generic and may not necessarily apply to your company. For a customized offer, contact us.1. Analysis 360°
In the Digital Transformation process, comprehensive and thorough analysis is what makes the difference between a successful implementation and a mediocre one, or even failure.
- Sales and Marketing Analysis: client segmentation and approach strategies, competitors, and competitiveness of the offer.
- Internal Analysis: processes, employees, and organizational culture.
- IT Infrastructure Analysis: hardware and software—what should be retained, what needs to be changed, and what should be improved.
Learn more about the 360° Analysis...
2. Redesigning Business Processes
One of the most common mistakes in practice is implementing a new system that simply supports existing processes, only slightly better and faster.
We recommend redesigning processes to fully leverage the potential of a modern IT system. Even the choice of technical solutions is based on how well they align with the redesigned processes for maximum efficiency.
3. Selecting technologies and suppliers
Out of the hundreds of applications and thousands of implementation service providers, which ones do you choose? And based on what criteria?
We have developed a methodology to address this question. Based on the specifications and objectives defined earlier, we select the technologies, manufacturers, deployment methods, and implementation service providers.
4. Asistance during implementation
We assist you during implementation through project management.
- Interface. We act as an interface between you and the implementation service providers. We answer the questions we can, saving you time so you can focus on managing your business.
- Project Management. We monitor the implementation and address the inherent issues that arise during the process.
1. 360° Analysis
The primary objective is to map current processes and identify inefficiencies, bottlenecks, and risk areas. These will be addressed through the new processes designed in step 2.
Our analysis is conducted in three main stages:
- Strategic: In collaboration with top management, we identify the strategic objectives that all other processes need to align with.
- Tactical: Together with middle management, we translate strategic objectives into concrete procedures.
- Operational: We work closely with the staff involved in the workflows to identify optimization opportunities and allocate the necessary resources for this process.
We systematically analyze the flow of information within the company from two perspectives:
- Sales Process: From informing customers to completing the order. Different processes may exist for various customer segments, taking into account all foreseeable exceptions.
- Internal Communication: We investigate how information flows between departments and roles, approval workflows, and crisis response scenarios.
During the analysis, we focus on:
- Sales and Marketing: Customer segmentation, communication, and order processing workflows tailored to each segment.
- Internal Organization: Processes, employees, and organizational culture.
- IT Infrastructure: We evaluate existing hardware and software solutions, identify what works well and should be retained, what needs to be changed, and what can be improved.
At the end of this stage, you will have a clear understanding of the current challenges, inefficiencies that need to be addressed, and how to do so.
2. Process Optimization Consulting
The goal of this phase is to redesign processes and, in many cases, redefine roles within the company to increase efficiency through IT tools. Although it may seem straightforward, this process often proves to be challenging. In a constantly changing world, new solutions emerge regularly, solving old problems in disruptive ways. The answer to the question “What can be automated, to what extent, and with which tools?” evolves rapidly, almost overnight. As professionals, we continually update our knowledge and collaborate with experts from various fields to provide accurate and comprehensive answers. This know-how is one of the most valuable contributions we bring to our projects. After mapping existing processes, we work with management to reconfigure and optimize them, aiming to automate as much as possible. We analyze the cost-benefit ratio and prioritize based on efficiency, ensuring that processes align with the company’s strategic objectives, considering its specific characteristics and available resources.At the end of this phase, you will have a new set of procedures and specifications for the tools that will support them. This consulting report becomes the framework plan for the Digital Transformation process.
3. Technical Solutions Selection Consulting
ERP, CRM, BI, SFA, SCM, WHM, etc. What do they mean, and which ones do you need? How will they communicate with each other? For each type of application, there are dozens of solutions and hundreds of vendors, each promoting themselves as the best choice. How do you select the right solution for your company?
The goal of this phase is to choose the right technical solutions and vendors.
Our 3-step methodology:
- Designing an IT architecture: We develop an IT ecosystem aligned with the strategic objectives defined in step 1 and tailored to the needs clarified in step 2. By ecosystem, we mean the complete infrastructure: software solutions, hardware, cloud or on-prem, server technology, cybersecurity, etc.
- Filtering technologies and software solutions: We create a shortlist of suitable technologies and software solutions based on their performance relative to the company’s needs and budget. We use TCO (“Total Cost of Ownership“) in the evaluation, not just the listed price, as it provides a complete perspective on the real costs.
- Selecting implementation vendors: We contact specialized vendors for the respective technologies and request technical-commercial offers. We select those whose solution natively integrates the majority of the specifications for an optimal quality-price ratio. We also check their availability and the experience level of the proposed consultants.
At the end of this phase, you will know exactly what will be implemented, who will carry out the implementation, how the solutions will integrate, and what the costs will be. More precisely, a clear plan to turn the Digital Transformation project into reality.
4. Implementation Assistance
We act as the interface between you and the vendor. We answer the vendors’ questions and guide them through the implementation process, representing your interests.
The goal of this stage is the successful completion of a phase in the Digital Transformation process.
- Project Management. We handle the coordination of the entire project, managing resources, scheduling activities, and monitoring the budget to ensure everything goes according to plan.
- Documentation Review. We review vendor proposals and documentation, ensuring they are accurate, complete, and aligned with the specifications. We analyze costs and identify potential risks or pitfalls that could affect the client.
- Quality Control and Risk Management. We define “conditions of done” and test scenarios, managing risks as they arise and monitoring adherence to deadlines and budgets.
At the end of this stage, the Digital Transformation process has completed a cycle. Once employees have adapted to the new tools, you will notice improvements in efficiency and productivity. The next steps involve monitoring and making adjustments as needed.
What Else We Do
Sales Consulting
Sales consulting is an integral part of the Digital Transformation process and the main analysis flow. If your company seeks a major restructuring to become more customer-centric, we offer this service separately from the broader digital transformation process. Learn more…
Custom Software Development
While we don’t directly implement enterprise solutions, we collaborate with specialized providers for such projects. However, we do develop custom software applications, primarily web and mobile apps, as well as backend applications for API integrations. Learn more…
Sales Consulting
We help our clients sell more, better, and more efficiently.
How we do it:
- We propose methods to tailor your offerings to each customer segment, ensuring they better meet their specific needs.
- We identify additional services for which customers are willing to pay a premium.
- We prepare your sales force to better identify and respond to customer needs.
- Customer and product segmentation
- Strategic alignment of routes-to-market based on each segment’s characteristics
- Pricing policy review
- Realistic strategies for optimization and efficiency
- Training the sales force on new methods and processes
Custom Software Development
In cases where no existing solutions are available or the implementation cost is prohibitively high, we develop custom software applications tailored to your specific needs.
We typically develop web-based Progressive Web Apps (PWA), which work offline and can be installed locally on desktops, tablets, or phones. We also develop mobile applications when necessary.
Examples:
- Real-time sales dashboards
- Data collection and processing through complex forms
- Integration with e-Invoicing systems
- Order monitoring and management workflows
